f.a.q.

This is our F.A.Q. section, where you can find out more about us. If your question is not mentioned here feel free to contact us and we’ll be happy to help you.

My question is not here - please help me!

Do Police need to attend the accident Scene?

As of 1st of January 2015 Police won’t attend the accident scene unless someone is Injured,Alcohol or Drug affected or if they fail to exchange details.

If you look on our website you will see What to do in a accident and a direct link to Police Link or if you need anymore information please contact our smash hotline 0n 0755261000.

Can I cancel a tow after I book it ?

Yes you can cancel a tow unless we have already dispatched a truck,unfortunately the job cannot be cancelled.

How quickly can you get here?

We will be there with in 60 minutes or before,you will be given a eta when you place the booking.

How do I pay?

We take cash,master card and visa also our trade customers can ask for a credit application form{conditions apply}

Is my car insured when being towed?

Yes we have on hook insurance,marine cargo insurance{load insurance}

What areas do you service?

We service from Tweed heads to Brisbane and further on request also we are NSW accredited tow company

Can you tow from the Port of Brisbane?

Yes our drivers are all Msic licensed to operate from the ports of Brisbane.

Can you tow more than one car?

Yes!  We can move multiple vehicles with our multiple car transporters.